For the WiFi cameras E1, E1 Pro, E1 Outdoor, and TrackMix WiFi, which have a Lan Port and support the two-way audio function, here are guides on how to set them up via the Reolink App.
Applies to: Reolink E1 outdoor, E1 Pro, E1, TrackMix WiFi
Note: Please download the latest app from the Download Center or scan the QR code to download and install Reolink App first.
There are two methods to do the initial setup of the TrackMix WiFi camera: 1. with Wi-Fi connection; 2. with network cable connection.
1. With Wi-Fi Connection
Step 1. Tap the “+” icon in the top right corner to add the camera.
Step 2. Scan the QR code on the camera.
Step 3. Tap Choose Wi-Fi Connection to configure the Wi-Fi settings.
Make sure the camera is powered and turned on, and tap Next.
Step 4. After you hear the voice prompts from the camera, tick “I have heard the voice played by the camera“ and tap Next.
Step 4. Select a Wi-Fi network, enter the Wi-Fi password, and tap Next.
Note: the camera E1 only supports a WiFi frequency of 2.4GHz.
Step 5. Scan the QR code on the app with the camera lens.
The QR code will be generated and displayed on your phone. Please hold your phone in front of the camera at a distance of about 20 cm (8 inches) and have the phone face the camera lens to let the camera scan the QR code.
Step 6. After you hear the beep sound, tick "I have heard a beep sound from the camera" and tap Next.
Step 7. After you hear a voice prompt "Connection to the router succeeded" from the camera, tick "I have heard the voice prompt" and tap Next.
Step 8. Create a login password and name your camera.
Step 9. Initialization finished. Tap Finish, and you can start live view now.
2. With Network Cable Connection
To do the initial setup, please power on the camera with the DC adapter, connect the camera to your router's LAN port with an Ethernet cable, and follow the steps below.
Step 1. If your phone, the camera, and the router are on the same network and you've enabled the Add Device Automatically option in the App Settings, you can tap and select this device on the Devices page and skip to step 3.
Otherwise, you can tap the “+” icon in the top right corner and scan the QR code on the camera to add the camera.
Step 2. Tap Choose Network Cable Connection.
Please make sure the camera is connected in the correct way, as shown in the diagram.
Step 3. Create a device password and name the device.
Step 4. Select the WiFi network that you want to join, enter the password of the WiFi network, and
tap Save to save the configuration.
Now you can remove the network cable from the camera and check if the connection has changed to WiFi.
Note: If the camera cannot connect to the WiFi after you remove the Ethernet cable, you can connect it to the router again and see if it can pass the WiFi test, as instructed in Configure WiFi Settings via Reolink APP.