Under some special cases, you need to upgrade the firmware of the Reolink Go Plus camera manually via an SD card. Please refer to the below steps to upgrade.
Please note that you need to get the firmware from Reolink Support Team.
Step 1. Copy the upgrading file to an SD card.
Insert the micro SD card in the micro SD card reader( Please make sure your SD card is 16GB or 32 GB in FAT 32 format) and plug it into the computer, copy the upgrading file to it, please just copy the file to the upgrade folder rather than any subfolder. The file name is tar.gz which CANNOT be modified.
Step 2. Insert the SD card into the camera and hold the reset button.
Put the micro SD card into the camera, then insert the battery to power it on, when the red LED is on, please use a reset needle or something sharp (like a toothpick) to hold the reset button for about 2 seconds.
The red LED will go off, please release the reset button. The camera will restart, the red LED will flash quickly 3 times and the device will restore to factory default settings. If an upgrading file is detected in the SD card, the camera will enter the upgrading mode.
Step 3. Light will flash both red and blue, then go solid.
When it starts to upgrade, the LED light will flash both red and blue, which will last for 1-2 minutes. Please do not cut the power during the upgrading process.
When the red and blue light goes solid, it means the camera is upgraded successfully, please take out the battery to restart the camera.
But if the red and blue light will not go solid after 5 minutes, it means upgrading has failed, please try again.
Step 4. After successfully upgrading the firmware, please take the SD card out.
Delete the upgrading file, or format the SD card via the camera, in case of the camera will enter the upgrading mode again when it’s reset to factory default.