If your Reolink camera connected to the NVR is lost or damaged, you may wonder if you can still find its footage on the NVR. Fortunately, this is possible, and you can access and view the previously saved footage by following these steps.

Conditions for Playback

The channel where the camera was connected must have an active camera. If the channel is empty (i.e., no camera is online), playback is not possible.

Steps for Playback

  1. Check if the Channel Has an Active Camera
    Ensure the channel where the camera was connected still shows an active camera.

  2. Open the Playback Menu
    Access the NVR’s Playback section.

  3. Select the Correct Channel
    Choose the channel where the missing camera was connected.

  4. Choose Date and Time
    Select the date and time of the footage you want to view.

  5. Use the Timeline
    Scroll through the timeline to find specific footage.

  6. Backup Footage
    Once you find the footage, you can download or back it up for future reference.

Below are concise guides for playback NVR footage on different software platforms:

How to Playback SD Card/HDD Recordings via Reolink App

How to Playback Recordings via Reolink Client (New Client)

How to Playback Recordings via Reolink NVRs (New UI)

If there is an active camera in the channel, you can easily access the recorded footage. If you have any questions, feel free to click “Submit a Request” to contact Reolink Support.