If you forgot your NVR password, you may refer to the following two methods to reset your password.
Applies to: RLN8-410, RLN16-410, and RLN36.
Please note that this operation could only be done on NVRs with the hardware version N2MB02, N3MB01, N7MB01, H3MB18, N6MB01, and N5MB01.
Method 1. Answer the Password Security Question
Step 1. Connect the NVR to a monitor with an HDMI/VGA cable. Then power on the NVR.
Step 2. Click Forgot Password button.
Step 3. Click the Answer box to input the answer to the security question, and click the Go to Reset.
Step 4. Now you can input a new password and confirm it. Then click OK.
Method 2. Reset the Password by Pressing the Reset Button
Step 1. Power off the NVR. Then use a screwdriver to remove the outer case of the NVR.
Step 2. Power on the NVR. Press the Reset button for 10 seconds until you hear the buzzing “bee”.
The Reset button of 8-Channel NVR:
The Reset button of 16-Channel NVR:
The Reset button of RLN36:
Step 3. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.
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