Applies to: RLN8-410, RLN16-410, RLN36 and RLN12W.
Please note that this operation could only be done on NVRs with the hardware version N2MB02, N3MB01, N7MB01, H3MB18, N6MB01, and N5MB01.
Reolink NVR Reset Applicable Situations
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Forgot NVR password
- If you have another device that can access the NVR, it's best to use the Reolink software on that device to restore the NVR and recover your password. This method is straightforward and feasible for customers in different locations. Unfortunately, if you don’t have any other device to access the NVR, you will need to reset the NVR password using the following methods.
- Want to reset NVR to factory settings
- NVR is not functioning properly
Forgot NVR password: Answer the Password Security Question
Step 1. Connect the NVR to a monitor with an HDMI/VGA cable. Then power on the NVR.
Step 2. Click Forgot Password button.
Step 3. Click the Answer box to input the answer to the security question, and click the Go to Reset.
Step 4. Now you can input a new password and confirm it. Then click OK.
If this method does not work, please refer to the reset method below to recreate your password.
Reset the NVR by Pressing the Reset Button
For RLN12W:
Make sure that the NVR is powered on, find the reset button on the back of the NVR, then keep pressing the reset button until you hear the buzzing “bee”.
For RLN8-410/RLN16-410/RLN36:
Step 1. Power off the NVR. Then use a screwdriver to remove the outer case of the NVR.
Step 2. Power on the NVR. Press the Reset button for 10 seconds until you hear the buzzing “bee”.
The Reset button of 8-Channel NVR:
The Reset button of 16-Channel NVR:
The Reset button of RLN36:
After the reset, you can complete the NVR's initial configuration using the mobile App, computer Client, or the NVR monitor. Below is an example of the Initialization Wizard screen popping up on the NVR monitor.