If you no longer need your Reolink Cellular Data Service, you can cancel it easily from either the Reolink Cloud Dashboard (browser) or the Reolink App. Follow the steps below to manage your Reolink camera SIM card and avoid unnecessary charges.

Steps to Cancel

1. Log in to Your Account

enter sim

  • App: Open the Reolink App and tap Services > SIM Service.

sim servicesreolink sim

Note: After you reach the SIM page, the remaining steps are the same.

2. Open SIM Card Management

  • In the Reolink Cellular Data Service section, find your SIM card.
  • Tap the arrow icon next to the SIM card ID to enter the management page.

enter sim

3. Cancel the Plan

  • Under Subscription Settings, click the three-dot icon.
  • Select Cancel plan > All plans.
  • Read the on-screen notes carefully, then follow the prompts to finish the cancellation.

cancel plan

Important Things to Know

  • The Reolink Cellular Data Service starts immediately once payment is made.
  • The plan will still count as used even if you don’t activate or use the service.
  • Refunds are calculated from the payment date, not from the day you start using the plan.
  • The refund will first subtract any fixed fees for the current month, and the remaining balance will be refunded proportionally based on the unused time.

Canceling your Reolink Cellular Data Service is straightforward. Whether through the Cloud Dashboard or the Reolink App, the steps are the same after accessing the SIM card management page. Make sure to review the refund policy so you know what to expect, and manage your Reolink SIM card or Reolink camera SIM card with confidence.