If you use Reolink's cellular data service for your 4G cameras with a Reolink SIM card, you'll need to manage your data plan renewal to keep your service active. Currently, only manual plan updates are supported. You can choose to update the plan for a single SIM card, and if you have multiple cameras that meet the subscription conditions, you can also perform a bulk subscription. This article will be divided into two parts:

Note: To renew the Reolink Cellular Data Service using the Reolink App, since the settings and interface in the App are identical to those in the browser, you can review the steps for the browser first, and then scroll to the bottom of the article to find the entry for Reolink Cellular Data Service in the Reolink App.

Method 1. Renewing Reolink Cellular Data Plan for a Single SIM Card

Step 1. Visit Reolink Cloud Dashboard, log in to the Reolink account associated with the Reolink SIM card.

Step 2. In the Cloud Dashboard, click on "Reolink Cellular Data Service," then click the arrow icon next to the SIM card ID to enter the SIM card management page.

enter sim

Step 3. Under Subscription Settings, click the three-dot icon and select "Renew Plan." Follow the on-screen instruction to complete the subscription.

manual renewal

Method 2. Renewing Reolink Cellular Data Plans in Bulk for Multiple SIM Cards

Bulk renewal allows you to renew multiple cameras' subscribed data plans at once, but only under these conditions:

  1. The subscribed data plans must have the same location selected at the time of purchase.
  2. The subscribed data plans must be paid in the same currency.
  3. Automatic renewal must not be enabled for the data plans.

Once you select one camera, the system will automatically show other eligible cameras for bulk renewal. If no cameras meet these conditions, you won’t see any options for bulk renewal after selecting it.

Step 1. Visit Reolink Cloud Dashboard, log in to the Reolink account associated with the Reolink SIM card.

Step 2. In the Cloud Dashboard, click on "Reolink Cellular Data Service," then click the "Batch Processing". Cameras that qualify for bulk subscription will be listed here. Select the cameras you want to subscribe to, then click Renew a Plan. Follow the on-screen instruction in the website to complete the subscription.

batch processing

For Reolink App user:

Below is a guide on how to access the Reolink Cellular Data Service within the Reolink App:

Open the Reolink App, tap on Cloud > SIM Service. Tap the arrow icon next to the SIM card ID to enter the SIM card management page.

cloudreolink sim

In conclusion, managing your Reolink cellular data service is easy with these options. Whether you choose manual, or bulk renewal, you can ensure your cameras remain connected without interruption. Choose the method that works best for your situation to keep your Reolink camera running smoothly.