Continuous video recording is essential for security, as interruptions like camera disconnections or full storage can lead to missed events. This guide explains how to set up video loss alerts on Reolink Home Hub devices.
Applies to: Reolink Home Hub, Hub 1, Reolink Home Hub Pro, Hub P1.
Understanding Video Loss in Security Cameras
Video loss refers to any interruption or cessation of the expected video feed from a security camera. Common causes include:
- Camera Disconnection: If a camera loses its connection to the network—whether due to temporary signal issues or a disruption in your internet service—the video feed can be interrupted. This creates gaps in surveillance footage, potentially leaving crucial moments unrecorded.
- Full Storage: When the storage device (such as an NVR or local storage) reaches full capacity without the automatic overwrite function enabled, the camera stops recording. Without alerts in place, this can go unnoticed, leaving the system unable to capture new footage.
Setting Up Alerts for Video Loss Events
Follow these steps to configure alerts for video loss events on your Reolink Home Hub devices:
Step 1. Upgrade Firmware: Ensure your Reolink Home Hub is running the latest firmware available from the official website. Firmware updates often improve system stability and include enhancements for video loss alerts.
Step 2. Access Settings: Launch the Reolink App, tap the right arrow to access your hub, and then select "Settings".
Step 3. Enable Push Notifications: In the settings menu, navigate to "Push Notification" and enable the push notifications feature. This will enable alerts for video loss caused by camera disconnections or full storage.
Note：
Since push notifications require an internet connection to be sent, make sure that your Hub remains connected to the network at all times. Disruptions in the network can prevent alerts from being delivered.
Conclusion
Setting up alerts for video loss events in your security camera system is not just a matter of convenience; it's a critical aspect of maintaining the integrity and reliability of your surveillance setup. By configuring your Hub to notify you of camera disconnections and full storage conditions, you can safeguard against potential blind spots in your security coverage. Stay vigilant, keep your system updated, and always be prepared to respond swiftly to any interruptions in your video feeds.