If you are using Gmail to set up Reolink email alerts, you have to generate an App password for your Gmail account as your email password. The following will guide you on how to generate an App password for your Gmail account.
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2. How to Use App Password when Setting up Reolink Email Alert
1. Generate an App Password
Enable 2-step Verification
Before you generate an App password, you need to enable 2-step verification for Gmail.
Step 1. Log in to your Gmail account and go to Account.
Step 2. Please go to Security and sign-in> 2-Step Verification.
Step 3. Click Turn on 2-Step Verification. You will be prompted to add a second step (e.g., phone number, authenticator app, or Google prompt) before you can proceed. Choose one to continue.
Note: If you choose Phone number as your second step, you will be directed to the following screen to add a phone number for receiving sign-in codes and security alerts.
Enter your phone number, select Text message or Voice call, then click Next.
Then confirm your phone number on the next screen and click Save.
Click Turn on 2-Step Verification.
Then you can create an App password through two methods.
If you cannot find the App password option in your Gmail settings, it's recommended to follow Method 1 to quickly navigate to the App password generation page.
Two Methods to Create an App Password
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Method 1: Quick and Easy Method of App Password Generation
Step 1. Simply click https://myaccount.google.com/apppasswords to quickly jump to the App password generation page.
Step 2. Enter the App name, which is Reolink that you want to generate the App password for and click Generate.
Step 3. Done. Now you can use the 16-digit App password for your device.
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Method 2: Step-by-Step Instruction of App Password Generation
Step 1. After turning on the 2-Step Verification, it will take you back to the Security page automatically and you can see that the 2-Step Verification is turned on. Click 2-Step Verification.
Step 2. Scroll down your mouse to the bottom to find the App passwords option.
Step 3. Enter the App name that you want to generate the App password for and click Generate.
Step 4. Done. Now you can use the 16-digit App password for your device.
2. How to Use App Password when Setting up Reolink Email Alert
1. Before using the App password for the Reolink device's email alert configuration, please make sure to delete the three blank spaces in between. The password should be 16 digits without any blank spaces. For example, if you generate a new App password as in the picture below, then you should enter nujhfssoIxximcsa for the Reolink device.
Sever: smtp.gmail.com
Sender address: [email protected] (your Gmail address)
Password: nujhfssoIxximcsa
Recipient Address: Your own email address
Port: 465
2. After filling in the information, save it first and then test. If the test fails, refer to: Reolink Email Test Failed
3. If you want to set up email alerts for two cameras, it's recommended that you use two different Gmail addresses as their sender address and generate App password respectively.
If you have multiple cameras and only one is having issues, or if a previously working camera has suddenly stopped, try generating a new App password to see if that resolves the problem. If the test still fails, refer to the "Reolink Email Test Failed" article above for troubleshooting.