If you are using Gmail to set up Reolink email alerts, please kindly refer to the steps below to generate an App password for your Gmail account as your email password.

Table of Contents

1. Generate an App Password

2. How to Use App Password when Setting up Reolink Email Alert

1. Generate an App Password

Enable 2-step Verification

Before you generate an App password, you need to enable 2-step verification for Gmail.

Step 1. Log in to your Gmail account and go to Account.

account

Step 2. Please go to Security > 2-Step Verification.

2-step verification

Step 3. Click Get started and follow the on-screen instructions to verify your account.

get started
Enter your phone number, choose the way to get a verification code (Text message or Phone call) and hit Next to proceed. If you do not want to use the phone number, click Show more options to choose another method to continue.

step 1

Enter the verification code that you received and click Next. 

step 2

Click Turn on to enable 2-Step Verification.

step 3

Then you can create an App password through two methods.

If you cannot find the App password option in your Gmail settings, it's recommended to follow Method 1 to quickly navigate to the App password generation page.

Two Methods to Create an App Password

  • Method 1: Quick and Easy Method of App Password Generation

    Step 1. Simply click https://myaccount.google.com/apppasswords to quickly jump to the App password generation page.

    App password

    Step 2. Enter the App name, which is Reolink that you want to generate the App password for and click Generate.

    create pwd

    Step 3. Done. Now you can use the 16-digit App password for your device. 

    app pwd

  • Method 2: Step-by-Step Instruction of App Password Generation

    Step 1. After turning on the 2-Step Verification, it will take you back to the Security page automatically and you can see that the 2-Step Verification is turned on. Click 2-Step Verification.

    2-step verification on

    Step 2. Scroll down your mouse to the bottom to find the App passwords option.

    app password before

    Step 3. Enter the App name that you want to generate the App password for and click Generate.

    create pwd

    Step 4. Done. Now you can use the 16-digit App password for your device. 

    app pwd

2. How to Use App Password when Setting up Reolink Email Alert

1. Before using the App password for the Reolink device's email alert configuration, please make sure to delete the three blank spaces in between. The password should be 16 digits without any blank spaces. For example, if you generate a new App password as in the picture below, then you should enter iflvhulpczxrijwf for the Reolink device.

no space

The following are the details you need to fill out:

Sever: smtp.gmail.com 
Sender address: xxx@gmail.com (your Gmail address)
Password: iflvhulpczxrijwf
Recipient Address: Your own email address
Port: 465

2. After filling in the information, save it first and then test. If the test fails, refer to: Reolink Email Test Failed

3. If you want to set up email alerts for two cameras, it's recommended that you use two different Gmail addresses as their sender address and generate App password respectively. 

If you have multiple cameras and only one is having issues, or if a previously working camera has suddenly stopped, try generating a new App password to see if that resolves the problem. If the test still fails, refer to the "Reolink Email Test Failed" article above for troubleshooting.