If you are using Gmail to set up Reolink email alerts, please kindly refer to the steps below to generate an App password for your Gmail account as your email password.
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2. How to Use App Password when Setting up Reolink Email Alert
1. Generate an App Password
Enable 2-step Verification
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Method 1: Quick and Easy Method of App Password Generation
Step 1. Simply click https://myaccount.google.com/apppasswords to quickly jump to the App password generation page.
Step 2. Enter the App name, which is Reolink that you want to generate the App password for and click Generate.
Step 3. Done. Now you can use the 16-digit App password for your device.
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Method 2: Step-by-Step Instruction of App Password Generation
Step 1. After turning on the 2-Step Verification, it will take you back to the Security page automatically and you can see that the 2-Step Verification is turned on. Click 2-Step Verification.
Step 2. Scroll down your mouse to the bottom to find the App passwords option.
Step 3. Enter the App name that you want to generate the App password for and click Generate.
Step 4. Done. Now you can use the 16-digit App password for your device.
2. How to Use App Password when Setting up Reolink Email Alert
1. Before using the App password for the Reolink device's email alert configuration, please make sure to delete the three blank spaces in between. The password should be 16 digits without any blank spaces. For example, if you generate a new App password as in the picture below, then you should enter iflvhulpczxrijwf for the Reolink device.
Sever: smtp.gmail.com
Sender address: xxx@gmail.com (your Gmail address)
Password: iflvhulpczxrijwf
Recipient Address: Your own email address
Port: 465
2. After filling in the information, save it first and then test. If the test fails, refer to: Reolink Email Test Failed
3. If you want to set up email alerts for two cameras, it's recommended that you use two different Gmail addresses as their sender address and generate App password respectively.
If you have multiple cameras and only one is having issues, or if a previously working camera has suddenly stopped, try generating a new App password to see if that resolves the problem. If the test still fails, refer to the "Reolink Email Test Failed" article above for troubleshooting.