Currently, Reolink Cloud is compatible with various Reolink camera models across different global regions (click Reolink Cloud Availability to learn more).

If your cloud plan is expired or is about to expire, you can follow this guide to renew it via the email notification or the Reolink App.

Method 1: Renew the plan via email notification.

You will receive an email notifying you that your current plan will expire soon.

Step 1. Click Renew/Switch Plan Now to jump to the Cloud Dashboard page.

renew_email.png

Step 2. Click the Renew Plan button to renew the cloud plan.

renew_plan.png

Note: If your cloud plan was subscribed to before July 12, 2022, there is no Renew Plan button. Please click the Switch Plan button to renew your cloud plan.

switch_plan.png

Step 3. Check renewal details, read and confirm the Privacy Policy and the Terms & Conditions. Click Confirm Renewal.

confirm_renewal.png

Click Got It and Continue to Buy and complete the payment. 

important_notice.png

Step 4. Renewal Succeeded! You can continue to use the cloud service now.

renewal_succeeded.png

 You will also receive an email with your payment details.

renew_succeed_email.png

 

Method 2: Renew the plan via Reolink App.

Step 1. Launch the Reolink App, and tap Cloud > Cloud Storage > Plan.

tap_Cloud_and_Cloud_Storage.jpgcloud_plan.png

Step 2. Tap Renew in the top right corner to renew your current Cloud plan. Or tap Switch Plan on the bottom to choose another Cloud plan.

renew.png

Step 3. Tick to confirm the reminder, and tap Confirm Renewal > Got It and Continue to Buy.

confirm.pngimportance_notice.png

Step 4. Renewal Succeeded! You can continue to use the cloud service now.

tap_finish_renew.png

 

If you need more information or assistance, please contact Reolink Support.