Currently, Reolink Cloud is compatible with various Reolink camera models across different global regions (click Reolink Cloud Availability to learn more).

If your cloud plan is expired or is about to expire, you can follow this guide to renew it via the email notification or the Reolink App.

Method 1: Renew the plan via email notification.

You will receive an email notifying you that your current plan will expire soon.

Step 1. Click Renew/Switch Plan Now to jump to the Cloud Dashboard page.


Step 2. Click the Renew Plan button to renew the cloud plan.


Note: If your cloud plan was subscribed to before July 12, 2022, there is no Renew Plan button. Please click the Switch Plan button to renew your cloud plan.


Step 3. Check renewal details, read and confirm the Privacy Policy and the Terms & Conditions. Click Confirm Renewal.


Click Got It and Continue to Buy and complete the payment. 


Step 4. Renewal Succeeded! You can continue to use the cloud service now.


 You will also receive an email with your payment details.



Method 2: Renew the plan via Reolink App.

Step 1. Launch the Reolink App, and tap Cloud > Cloud Storage > Plan.


Step 2. Tap Renew in the top right corner to renew your current Cloud plan. Or tap Switch Plan on the bottom to choose another Cloud plan.


Step 3. Tick to confirm the reminder, and tap Confirm Renewal > Got It and Continue to Buy.


Step 4. Renewal Succeeded! You can continue to use the cloud service now.



If you need more information or assistance, please contact Reolink Support.