This article will show you how to turn on the UID for your Reolink device.

Applies to: All Reolink devices except for the battery-powered cameras and the cameras in the NVR kit.

Note:

1. Reolink battery-powered cameras can only be accessed using the UID, which means this feature cannot be disabled for battery-powered cameras.

2. The cameras in the NVR Kit don't have the UID, they should work with the NVR for remote access. 

3. Reolink cameras and NVR provide the UID (based on P2P) for remote accessing. The user may enable or disable the UID to control remote access. The UID uses random UDP ports when the cameras or NVRs are connected to the Internet, so please make sure that all the UDP ports of your network are enabled so that the UID can work fine.

4. Reolink App does not support UID enable/disable.

  • Via Reolink Client

    Step 1. Launch Reolink Client, then go to the Device Settings > Network Settings > Advanced page.

    advanced

    Step 2. Turn on or turn off the Enable UID option.

    enable UID

  • Via Reolink Web browser

    Applies to: All Reolink cameras/NVRs (exclude Reolink Battery-powered cameras, Reolink E1, Reolink E1 Pro, Reolink Lumus, and the cameras in the NVR Kit).

    Step 1. Log in to your camera via a web browser. log in on IE browser

    Step 2. Click the gear icon on the top right to get to the device settings page.Click settings icon web

    Step 3. Click Network > Advanced. Toggle the switch to enable UID. enable UID web

    If your camera or NVR is with an old user interface, you can refer to the steps below. 

    Step 1. Log in to your device via a web browser and go to the device settings page. 

    Step 2. Go to Network > Advanced. Check UID enable to enable the setting. 

    UID enable old ui

  • Via Reolink NVR (new UI)

    Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36, RLN12W

    Step 1. Right-click on the live view page, and click the gear icon to enter settings menu.

    enter NVR settings

    Step 2. Click System > Info. Toggle the button below to enable or disable. Blue indicates enabled, while grey indicates disabled.

    enable UID

  • Via Reolink NVR (Old UI)

    Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)

    Step 1. Go to Menu.

    POE main menu

    Step 2. Go to Network > Advanced, check/uncheck the UID enable to enable/disable it.

    enable uid

If you need more help, please contact Support.