Applies to: All Reolink NVRs and Cameras (exclude the cameras in NVR security kits).
Users usually get confused by the three passwords and don't know which one to enter. Here we'll guide you to tell the difference between the password of Reolink App, Reolink Client and Reolink cameras.
1. Password of Reolink App
When logging in to Reolink App, we'll be asked to enter a password. That's the password for Reolink App.
It will only require the password if you have enabled Password Protection in Reolink App. You may click on the Local Settings icon -> Settings to enter the Settings page. You can enable/disable the Password Protection in this interface. It will not ask you to enter the password anymore if you disable the Password Protection.
2. Password of Reolink Client
As for the password for Reolink Client, you also need to configure it by yourself. On Reolink Client, you may click on the gear icon on the top right corner to enter the Local Settings page, then you may tap on Setup next to Modify Password to set the Client password.
Note: If you never created a password for Reolink Client before, please leave the old password as blank and then enter a password you want for Reolink Client.
3. Password of Reolink Cameras
The password for Reolink camera is the one you created when you configured the camera for the 1st time via Reolink App.
After you added the camera successfully to the Reolink App for the 1st time, there is no need to enter the password of the camera anymore when you log back in to the app. It will only require the password again if you change the password of the camera, or the camera disconnects from the network for some reasons and you can not access it anymore via Reolink App. Usually, it'll ask you to type in the password of the camera to sign in when you try to preview the camera.
The password of Reolink App, Reolink Client and Reolink cameras are all separate. They are different things. You can also set them all to be the same one for convenience.