Applies to: All Reolink IP cameras except battery-powered cameras
Cause 1. The camera cannot be powered up
Cause 2. Firewall protection
Solution: You " Scan Device In Lan" and can't find the IP address of this camera in your computer. If so, please disable/turn off the firewall of your computer, then you will be able to scan this device. Please follow video here to disable the firewall: https://www.youtube.com/watch?v=QhbzE6EBCno
Cause 3. The IP address you set for your computer is incorrect
Solution: You set the exact same or totally different IP address of your computer from your camera's IP address. For example, the camera's IP address is 192.168.177.19, you ought to set the IP address: 192.168.177.X in here. X is a random number selected by yourself but not 19.
Cause 4. Forget to set the DNS server
Solution: You can set the "Preferred DNS server" the same with the Default gateway.
And set "Alternate DNS server" 8888 randomly.
If you have tried all above and still can't make it work, please make a short video to show us how you did everything, which will have great help for us.