This article guides you on how to find Reolink device system information. Learn how to easily access device details, hardware and firmware versions, and other essential system information directly.

Applies to: All Reolink devices.

The methods for finding system information vary across different platforms. Locate your corresponding platform, click the section, and follow the instructions to easily find the system information for your devices.

Note: For cameras added to Reolink NVR, the system information of the camera can only be found on the NVR monitor. Please click Reolink devices connected to NVR (New UI), or Reolink devices connected to NVR (Old UI).

Via Reolink App

  • Video

    This video will show you how to find UID and system information of Reolink cameras/NVRs via the Reolink App.

  • Reolink Standalone Camera

    Step 1. Launch the Reolink App and log in to your camera, then tap on the gear icon to go to the Device Settings page.

    823A live view

    Step 2. Slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink camera.

    823A device info823A system info

  • Reolink NVR

    T ap NVR settings gear icon, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink NVR.

    app NVR live viewNVR settingsNVR system information

  • Reolink Home Hub and Integrated Camera

    For cameras added to Reolink Home Hub, tap gear icon to camera Settings, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink camera.

    camera under home hubcamera hub device infocamera firmware version

    For Reolink Home Hub, taparrow buttonto Settings, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink Home Hub.

    home hub settings iconhome hub settingshome hub device infohome hub system info

Via Reolink Client

  • Video

    Finding device version information on the Reolink Client can be done in two ways: accessing the settings page or right-clicking for a quick query. Here is a video that will show you how to find out system information for Reolink devices via Reolink Client.

  • Reolink Standalone Camera

    Method 1. Checking System Information Under Settings

    Launch Reolink Client and log in to the camera, click Camera Settings and click Info, and you will see the Model, UID, Hardware No, and Firmware Version for your camera.

    info

    Method 2. Checking System Information by Right Click

    Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.

    get info

  • Reolink NVR

    Method 1. Checking System Information Under Settings

    L aunch Reolink Client and log in to the NVR, then go to Device Settings > System > Info. You will see the Model, UID, Hardware No, and Firmware Version for NVRs.

    NVR

    Method 2. Checking System Information by Right Click

    Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.

    Note: You cannot get info of cameras connected to NVR through this way.

    info NVR

  • Reolink Home Hub and Integrated Camera

    Method 1. Checking System Information Under Settings

    For cameras added to Reolink Home Hub, click gear client to Device Settings > Device > Info, and then you will find the System Information of your Reolink camera.

    add to home hub

    For Reolink Home Hub, taparrow buttonto Home Hub's Settings, click Customize > Device > Info, and then you will find the System Information of your Reolink Home Hub.

    home hubhome hub second

    Method 2. Checking System Information by Right Click

    Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.

    info Home Hub

Via Reolink Web browser

  • Reolink Standalone Camera

    Applies to: All Reolink cameras except battery-powered cameras, Reolink E1, Reolink E1 Pro, and Reolink Lumus.

    Step 1. Log in to your camera via Web Browser.

    log in on IE browser

    Step 2. Click the gear icon on the top right to get to the device settings page.

    click the settings icon

    Step 3. Click Camera > Info. Then you can check the model, UID, hardware, firmware No., etc on the page.  

    System info web

    If the user interface is with an older version, please check the steps below. 

    Step 1. Log in to your Reolink camera via a web browser and go to the device settings page.

    Step 2. Click System > Information, then you can check the Hardware Ver. and Firmware Ver. of your camera. 

    system information old ui

  • Reolink NVR

    Step 1. Log into your NVR via Web Browser.

    log in on IE browser

    Step 2. Click the gear icon on the top right to get to the device settings page.

    NVR settings icon web

    Step 3. Click System > Info, then you can check the hardware and firmware version of your NVR. 

    system info NVR web

    If the user interface of your NVR is an old version, you could refer to the steps below: 

    Step 1. Log in to your NVR via a web browser and go to the device settings page. 

    Step 2. Click System > Information, then you can check the system information of your NVR. 

    system info NVR old ui web

Via Reolink NVR (new UI)

Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36 and RLN12W.

You may refer to the following steps to check the firmware version for NVR and the cameras connected to the Reolink NVRs (with hardware version N2MB02, N3MB01, N7MB01, H3MB18, N6MB01, and N5MB01).

  • Reolink NVR

    Step 1. Click on the Settings icon on the NVR monitor screen.

    Settings icon

    Step 2.  Go to the System > Info page. Now you will be able to find the system information of the NVR, including the hardware version (Hw No.) and firmware version (Fw Version) of your NVR.

    nvr info

  • Reolink Cameras

    Here is a video for your reference.

    Method 1.

    Step 1. Go to Settings > Camera page. Choose the channel of the camera and then click More Info in blue.

    camera info on nvr 

    Step 2. Now you can find out the hardware version (Hw No.) and firmware version (FW Version) of your camera.

    camera info on nvr two

    Method 2.

    Step 1. Go to Settings > Channel.

    Step 2. Under Channel Management, move your mouse to the camera that you want to check, click Info and you will find the Camera Details.  

    infocam details

Via Reolink NVR (Old UI)

Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)

Note: If the UI is different from the following, that will be the new UI on the monitor, you can refer to Via Reolink NVR (new UI).

  • Reolink NVR

    Step 1. Log in to the Reolink PoE NVR on a monitor, then click on the Menu Button button to enter the menu page of the NVR.

    POE main menu

    Step 2. Click on the System > System Information button, and Ratethen you can find the Model, Hw No., and Fw Version on this page.

    System Information

  • Reolink Cameras

    Here is a video for your reference.

    Step1. Go to Menu > IP channel, select and click the camera you want, and click Detail.

    system info zero

    Step2. Then you can find the model, Hw No., and Fw Version on this page.

    system info

If you still cannot find system information of your device, please contact Support.