This article guides you on how to find Reolink device system information. Learn how to easily access device details, hardware and firmware versions, and other essential system information directly.
Applies to: All Reolink devices.
The methods for finding system information vary across different platforms. Locate your corresponding platform, click the section, and follow the instructions to easily find the system information for your devices.
Note: For cameras added to Reolink NVR, the system information of the camera can only be found on the NVR monitor. Please click Reolink devices connected to NVR (New UI), or Reolink devices connected to NVR (Old UI).
Via Reolink App
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Video
This video will show you how to find UID and system information of Reolink cameras/NVRs via the Reolink App.
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Reolink Standalone Camera
Step 1. Launch the Reolink App and log in to your camera, then tap on the gear icon to go to the Device Settings page.
Step 2. Slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink camera.
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Reolink NVR
T ap NVR settings
, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink NVR.
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Reolink Home Hub and Integrated Camera
For cameras added to Reolink Home Hub, tap
to camera Settings, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink camera.
For Reolink Home Hub, tap
to Settings, slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink Home Hub.
Via Reolink Client
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Video
Finding device version information on the Reolink Client can be done in two ways: accessing the settings page or right-clicking for a quick query. Here is a video that will show you how to find out system information for Reolink devices via Reolink Client.
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Reolink Standalone Camera
Method 1. Checking System Information Under Settings
Launch Reolink Client and log in to the camera, click Camera Settings and click Info, and you will see the Model, UID, Hardware No, and Firmware Version for your camera.
Method 2. Checking System Information by Right Click
Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.
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Reolink NVR
Method 1. Checking System Information Under Settings
Launch Reolink Client and log in to the NVR, then go to Device Settings > System > Info. You will see the Model, UID, Hardware No, and Firmware Version for NVRs.
Method 2. Checking System Information by Right Click
Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.
Note: You cannot get info of cameras connected to NVR through this way.
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Reolink Home Hub and Integrated Camera
Method 1. Checking System Information Under Settings
For cameras added to Reolink Home Hub, click
to Device Settings > Device > Info, and then you will find the System Information of your Reolink camera.
For Reolink Home Hub, tap
Method 2. Checking System Information by Right Click
Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.
Via Reolink Web browser
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Reolink Standalone Camera
Applies to: All Reolink cameras except battery-powered cameras, Reolink E1, Reolink E1 Pro, and Reolink Lumus.Step 1. Log in to your camera via Web Browser.
Step 2. Click the gear icon on the top right to get to the device settings page.
Step 3. Click Camera > Info. Then you can check the model, UID, hardware, firmware No., etc on the page.
If the user interface is with an older version, please check the steps below.
Step 1. Log in to your Reolink camera via a web browser and go to the device settings page.
Step 2. Click System > Information, then you can check the Hardware Ver. and Firmware Ver. of your camera.
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Reolink NVR
Step 1. Log into your NVR via Web Browser.
Step 2. Click the gear icon on the top right to get to the device settings page.
Step 3. Click System > Info, then you can check the hardware and firmware version of your NVR.
If the user interface of your NVR is an old version, you could refer to the steps below:
Step 1. Log in to your NVR via a web browser and go to the device settings page.
Step 2. Click System > Information, then you can check the system information of your NVR.
Via Reolink NVR (new UI)
You may refer to the following steps to check the firmware version for NVR and the cameras connected to the Reolink NVRs (with hardware version N2MB02, N3MB01, N7MB01, H3MB18, N6MB01, and N5MB01).
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Reolink NVR
Method 1.
Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36 and RLN12W.
Step 1. Click on the Settings icon on the NVR monitor screen.
Step 2. Go to the System > Info page. Now you will be able to find the system information of the NVR, including the hardware version (Hw No.) and firmware version (Fw Version) of your NVR.
Method 2.
Applies to: RLN8-410 (hardware version N7MB01) and RLN16-410 (hardware version N6MB01) with firmware v3.6 and later.
Step 1. Click on the Settings icon on the NVR monitor screen.
Step 2. Click the Home icon, and the system information of the NVR is on the right.
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Reolink Cameras
Here is a video for your reference.
Method 1.
Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36 and RLN12W.
Step 1. Click on the Settings icon on the NVR monitor screen to go to the Settings page.Step 2. On the Camera page, select the camera channel to view basic information about the camera. For more details, click More Info in blue.
Step 3. Now you can find out the hardware version (Hw No.) and firmware version (FW Version) of your camera.
Method 2.
Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01), RLN16-410 (hardware version H3MB18/N6MB01), RLN36 and RLN12W.Step 1. Go to Settings > Channel. Under Channel Management, move your mouse to the camera that you want to check, and click Info.
Step 2. Then, you will find the Camera Details.
Method 3.
Applies to: RLN8-410 (hardware version N7MB01) and RLN16-410 (hardware version N6MB01) with firmware v3.6 and later.Step 1. Go to Settings > Home, and brief information about each camera you have connected is on the right side. Click on the camera you want to know more about.
Step 2. Then you enter the Camera page. For more details, click More Info in blue.
Step 3. Now you can find out the hardware version (Hw No.) and firmware version (FW Version) of your camera.
Via Reolink NVR (Old UI)
Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)
Note: If the UI is different from the following, that will be the new UI on the monitor, you can refer to Via Reolink NVR (new UI).
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Reolink NVR
Step 1. Log in to the Reolink PoE NVR on a monitor, then click on the
button to enter the menu page of the NVR.
Step 2. Click on the System > System Information button, and then you can find the Model, Hw No., and Fw Version on this page.
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Reolink Cameras
Here is a video for your reference.
Step1. Go to Menu > IP channel, select and click the camera you want, and click Detail.
Step2. Then you can find the model, Hw No., and Fw Version on this page.
By following these steps, Reolink device information can be quickly accessed, aiding in efficient device management and identification while also serving as a reference for obtaining after-sales support from Reolink.
If you still cannot find system information of your device, please contact Support.