How to Find Model Number of my Camera or NVR

Applies to: All Reolink cameras & NVRs

If you have no idea about the model information of your product, you can refer to the following methods to find it.

• Find the model information in Reolink App/Client

• Find the model information on the NVR

• Refer to the label on the product

• Refer to the order you purchased

• Refer to our official website https://reolink.com/

1. Find the model on Reolink App/Client.

On Reolink App: Go to Device setting >>Device Info >> Model.

On Windows Client: GO to Device Settings >> Information.

On New Client, right-click the camera at the left hand side, go to "Get Info":

2. Find the model information on the NVR monitor.

Old UI: 

For NVRs: GO to Menu >> System >> System Information.

For cameras: Go to Menu >> IP channel，select and click the camera you want and Click Detail.

New UI:

For NVRs, go to Settings>>System>>Info.

For cameras, go to Settings>>Camera. Choose the camera you want and click More Info in blue.

3. Refer to the label on the product.