Applies to: All Reolink cameras and NVRs
If you have no idea about the model information of your product, you can refer to the following methods to find it.
- Find the model information in Reolink App/Client
Refer to the order you purchased
- Refer to our official website https://reolink.com/
1. Find the model on Reolink App/Client.
On Reolink App: Go to Device setting ->Device Info -> Model.
2. Find the model information on the NVR monitor.
For NVRs: Go to Menu -> System -> System Information.
For cameras: Go to Menu -> IP channel, select and click the camera you want, and click Detail.
For NVRs, go to Settings->System->Info.
For cameras, go to Settings->Camera. Choose the camera you want and click More Info in blue.
3. Refer to the label on the product.