Applies to: All Reolink IP cameras except battery-powered cameras.
Please note that currently, the firmware available on Reolink website (https://reolink.com/firmware/) are for IP cameras with former hardware version IPC_318.
If your camera is 5MP IP camera with the new hardware version--IPC_515/IPC_513, then it has already been equipped with the new firmware and firmware upgrade is not needed.
Note: Please don't input the firmware on the website to your 5MP camera. Otherwise, you will get "firmware upgrade failed" or "format cannot be recognized" error.