Applies to: Argus 2, Reolink Argus, Argus pro, Keen
If your phone fail to generate a QR code when setting up the battery-powered cameras, you may follow this guide to solve the problem.
Cause: The name and the password of your wireless network contains special characters.
Solution: When connected to a WiFi whose name and password contains special characters like "pǝʞɔɐɥ ʇǝƃ", Reolink App won't be able to recognize the WiFi or transfer the signal into a QR code. If that's the case, please set your WiFi another name and password that only contains English characters and Arabic numbers and see it if works.
If the problem persists, you may submit a request to our support team for further assistance.