Can I Adjust the Length of the Cloud Recordings

Applies to:  Argus 2; Argus Eco; Argus Pro; Argus PT; Reolink Go; Reolink Go PT; E1; E1 Pro; E1 Zoom; Reolink Lumus

• For Argus 2; Argus Eco; Argus Pro; Argus PT; Reolink Go; Reolink Go PT

We are so sorry to tell you that the video length in the cloud cannot be prolonged or shorten, and the length of the video uploaded to the cloud is 8 seconds.

• For E1; E1 Pro; E1 Zoom:

You can change the length of the video uploaded to the cloud by changing the stream type. If you upload clear stream, the length is 8 seconds; if you upload fluent stream or balance stream, the length is 16 seconds. You can change the stream type uploaded to the cloud according to this article: How to change the resolution of videos uploaded to the cloud

• For Reolink Lumus:

We are so sorry to tell you that the video length in the cloud cannot be prolonged or shorten, and the length of the video uploaded to the cloud is 11 seconds.

We're sorry for the inconvenience caused and we are trying our best to prolong the length of the video uploaded to the cloud. Thanks for your understanding.

You may also want to know: 

• Cloud Record Length
• A brief introduction about Reolink Cloud storage