Applies to: All Reolink cameras except battery-powered ones.
Note: This configuration only needs to be changed when you meet troubles using other 3rd-party software.
The following steps describe how to set the H.264 profile to baseline.
Step 1. Launch Reolink Client on your PC and log in to your Reolink camera, then click on Device Settings button.
Step 2. Choose Encode under Recording to enter the Record Encode page.
Step 3. Change the Stream Type to Fluent and H.264 Profile from High to Baseline, then click the OK button to save the settings.
Step 4. A prompt window will pop out like the picture below. Please click OK to proceed.