Applies to: Reolink WiFi NVRs.
If your Wi-Fi kit has some signal issues, please follow the steps below to find out the causes and try the corresponding solutions. There are several possible causes for the problem.
Note: It is suggested to place Reolink WiFi IP cameras 10~30 meters away from the Reolink WiFi NVR (2 walls maximum). Long distance and obstacles, such as walls, can be the factors that weaken the WiFi signal, which causes IP cameras to go offline.
Cause 1. The WiFi camera is too far away from the Wi-Fi NVR
Solution: Try to move the Wi-Fi IP camera closer to the NVR and try again.
Cause 2. The antennas of the Wi-Fi NVR and the Wi-Fi IP camera are loose
Solution: Try to fix the antennas manually and adjust their angles.
Cause 3. The signal is weakened due to the interference from other electronic devices
Solution: Go to Network -> WiFi Settings, and select the channel with minimum interference. It is suggested to set different channels for the NVR and the router. You may also place the WiFi NVR at least one meter (3 feet) away from your wireless router to lower the interference.
After selecting a new channel, click Apply and then click OK in the warning prompt.
The WiFi camera will reboot after the settings are saved.