To check the camera connection status, you may need to find the system status information via Reolink App sometimes.

Applies to: All Reolink products.

Step 1. Open Reolink App and tap Settings (in the top-left corner) > About > System Status.

App_menu_page.jpgApp_about_page.jpg

Step 2. Find system status information on this page.

System_status.jpg

Notes:

1. You may take a screenshot and send it to the Reolink support team if necessary.

2. If your camera has a connection issue, please click the camera to try to connect it first before checking the system status.