Many customers with surveillance systems wonder whether Reolink NVR compatible cameras include third-party cameras. This guide provides step-by-step instructions on how to add a third-party camera to a Reolink NVR, along with important considerations to ensure successful integration.

Applies to: All Reolink NVRs

Reolink NVR Compatible Cameras

Reolink NVRs are designed primarily for use with Reolink cameras, ensuring optimal performance and reliability. However, some third-party cameras can be integrated into Reolink NVR systems under certain conditions. Before proceeding, it's crucial to understand that compatibility cannot be guaranteed, and the process might require advanced technical knowledge.

How to Add 3rd Party Camera to Reolink NVR

  • Step 1: Confirm ONVIF Support
    • Check ONVIF Version: Verify that your third-party camera supports the ONVIF protocol and determine the version. Ensure that the ONVIF feature is enabled. Refer to Introduction to ONVIF Protocol for more detailed information.
  • Step 2: Configure Ports on the Reolink NVR
    • Open Required Ports: Open the necessary ports according to How to Configure Reolink Ports Settings (check "Reolink NVR (new UI)" part). This step is crucial for communication between the NVR and the third-party camera.
  • Step 3: Connect the Third-Party Camera
    • Connect to the Same Network: Connect the third-party camera to the same local network as the Reolink NVR. Plugging the camera directly into the NVR won't work.
    • Set Up Port Forwarding (if Needed): If the third-party camera is located remotely, configure port forwarding on your router. Consult the router and camera manuals or support for specific instructions.
  • Step 4: Add the Third-Party Camera to the NVR
    • Check Automatic Detection: In the Reolink NVR's settings, navigate to the IP channel list and click the "+" button to check if the camera is automatically detected.
    • If the camera is detected, select it and enter the camera's username and password.
    • If the camera is not detected, proceed to manually add devices.
  • Manually Add the Camera:
    • Move the mouse to an available channel and click the "+" button.
    • Choose "Customize Adding Device(s)" at the bottom-left corner.
    • Select the ONVIF protocol and ensure the port number configured for the third-party camera matches the one entered on the Reolink NVR.
    • Input the camera's IP address, username, and password. Click "OK."

Channel List

Select and Add Scanned Device

Camera Login

  • Step 5: Troubleshooting and Firmware Update
    • Troubleshoot Connection Issues: If the camera does not appear after following the steps, check the connection and configuration settings. Ensure that all details are correct.
    • Update Firmware: If the above steps do not resolve the issue, consider updating the NVR firmware to the latest version available from the Reolink Download Center.

Integrating Reolink NVRs with other cameras can be achieved through careful configuration and adherence to the guidelines outlined in this article. However, it's important to note that Reolink cameras are the only guaranteed Reolink compatible cameras and the third-party compatibility is not guaranteed. If you encounter difficulties during the process, you can contact our support team for further assistance.