There are 3 methods to add Reolink cameras to Synology Surveillance Station.

Applies to: All Reolink NVRs and cameras except all battery-powered cameras, E1 and Lumus.

Note: TrackMix Wired LTE can only support this feature when using wired connection. 

Reolink battery-powered cameras are not compatible with third-party software such as Synology Surveillance Station and NAS. Please refer to Why Reolink Battery-Powered Cameras Cannot Work with 3rd-Party Software.

Please refer to the video below to add Reolink cameras to Synology.

Before getting started, login to your device on the Reolink Client, go to Device Settings > Network > Advanced > Server settings to open relevant ports for the device. After opening the ports, do not forget to Save your configurations.
server-settings.png

Note: You can also open the ports via Reolink NVRs or via the web browser, see: How to Configure Reolink Ports Settings.

  • Method 1. Add the camera via ONVIF Protocol

    Step 1. Log in to Synology Surveillance Station, click IP Camera, and click Add to add a camera in LAN via ONVIF protocol.addStep 2. Select your camera and click Next.

    select_one_cameraStep 3. Click Authenticate, and enter the camera username and password. The default ONVIF port is 8000, make sure the ONVIF port is the same as your camera's. and click Authenticate.

    authen

    authen2Step 4. Click Next after the camera status shows a green icon.

    nextStep 5: Choose Quick Setup, click Next, then click Done.

    quick_setup

    done synology

  • Method 2. Add the camera via Reolink protocol

    Step 1. Click Add Manually to add a camera via Reolink protocol, edit your camera name, choose Reolink for Brand, choose the camera model, and enter the camera IP address. The default HTTP port is 80, make sure the HTTP port is the same as your camera's. Click Add.

    add_manuallyStep 2. Select the camera you just added, and click Next.

    add camera synologyStep 3. Click Authenticate, enter the camera username and password, click Authenticate.

    add camera synology

    add cameraStep 4. Click Next after the camera status shows a green icon.

    nextStep 5. Choose Quick Setup, click Next, then click Done.

    quick setup

    done

  • Method 3. Add the camera via RTSP URL

    Step 1. Click Add Manually, edit your camera name, choose [User Define] for Brand and enter the RTSP URL like username:password@camera ip address:554/Preview_01_main, then click Add.

    Add camera synologyStep 2. Select the camera, click Next.

    next synologyStep 3. Click Next after the camera status shows a green icon.

    userdefine synologyStep 4. Choose Quick Setup, click Next, then click Done.

    quick setup synology

    done synology

Now you have successfully added the camera to Synology Surveillance Station. Click Live View to access your Reolink camera.

Live View

You may also use Reolink Client or Reolink App for local or remote access to Reolink Products.

Notes:

  • If your camera is an AI model, please use the Reolink protocol to add the camera (When selecting a camera model, it does not have to be consistent with your camera, you can choose any camera model that supports AI functions) in order to use the AI feature.
  • If your camera supports PTZ function, please use the Reolink protocol to add the camera and select the camera model which supports PTZ function, like RLC-423 or RLC-823A, then you can use the PTZ function with your camera.
  • If you want to be notified by Synology when someone press the doorbell (visitor alert), you can add the doorbell camera to Synology using the Reolink protocol.

 

Specific cameras

For adding Reolink Duo WiFi/Duo PoE, TrackMix WiFi/TrackMix PoE to Synology, due to the unique nature of these two models, each equipped with dual lenses, the method for adding them is slightly different.

  • Reolink Duo WiFi/Duo PoE

    Adding Duo WiFi/Duo PoE camera, please use the Reolink protocol to add the camera twice, only need to modify the left and right channels while adding the camera. If you use ONVIF protocol to add Duo WiFi/Duo PoE camera, channel 1 is added by default, and does not support adding the second channel (unless you use the Reolink protocol to add the second channel) or modification of the left and right channels.duo synologyduo synologyOr you can modify the channel after adding the camera. duo synologyduo synology
  • Reolink TrackMix WiFi/TrackMix PoE

    Method 1. With ONVIF or Reolink protocol, the camera defaults to displaying the wide-angle lens.

    By switching to Stream 3, you can view the tracking stream. Selecting the video format as H.265 and choosing Stream Profile 3 (i.e., H.265+Stream 3) allows you to switch to the tracking stream. At this point, the video resolution will be displayed as 1920*1080.

    Synology Stream 3

    If your Synology cannot find the Stream 3 option, we recommend the second method.

    Method 2. First, add the wide-angle lens using the ONVIF or Reolink protocol. Then, add the tracking lens using the RTSP protocol. Using this approach will consume two licenses.

    The URL for tracking lens is: rtsp://username:password@IP address/Preview_02_main

    Synology wide lens

    Method 3. If the Synology Surveillance Station is upgraded to Synology DS1618+
    DSM version 7.1.1-42962 Update 5 or above, you can add two lenses using the Reolink protocol. Using this approach will consume two licenses.

    Wide lens: Video Channel=Normal

    synology trackmix wide lens

    Tracking lens: Video Channel=Auto Track

    synology tracking lens