If you forgot your NVR password, you may refer to the following two methods to reset your password.

Applies to: Reolink NVRs with hardware H3MB02, H3MB06, H3MB16, H3MB17, H3MB13, and H2MB11

Here is a video for your reference: 

Method 1. Reset the Password by Pressing the Reset Button

Step 1. Reboot your device and make sure you can see the live view on the monitor screen.

Note: Please stay on the live view page throughout the whole process. Please make sure the NVR system on the live view page instead of the logging page while pressing the button
Press the USB mouse and make sure all icons are hidden and the NVR is in live view on the monitor.


Step 2. Remove the outer casing of the NVR using the screwdriver.

Step 3. Press the Reset button for 10 seconds until you hear the buzzing “bee”.

The Reset button of WiFi NVR:

Reset Button of WiFi NVR

 The Reset button of 8-Channel NVR:

Reset Button of 8-Channel NVR

The Reset button of 16-Channel NVR:

Reset Button of 16-Channel NVR

Step 4. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.

Method 2. Reset the Password via Reolink Software

If you can still connect to the NVR on your phone or PC, you can refer to How to Restore Reolink Device via Reolink Software to reset your NVR's password via Reolink App/Client.