Applies to: Reolink PoE NVR & WiFi NVR.

If you forgot your NVR password, you can refer to the following two methods to reset your password.

Method 1: Reset the Password by Pressing the Reset Button

Step 1. Reboot your device and make sure you can see the live video on the monitor screen.

Note: You must stay on live view interface, rather than opening the menu or wizard before you go to step 2.

Step 2. Remove the outer casing of the NVR using the screwdriver.

Step 3. Press the Reset button for 10 seconds until you hear the buzzing “bee”.

The Reset button of WiFi NVR:

 The Reset button of 8-Channel NVR:

The Reset button of 16-Channel NVR:

Step 4. The Setup Wizard window will pop out. Please create the new password for logging in, and follow the steps to finish the Setup Wizard.

Method 2: Reset the Password via Super Password

If method 1 can’t help you reset your NVR password, see Use Super Password to Reset the Admin Password on Reolink NVR