If you forgot your NVR password, you may refer to the following two methods to reset your password.
Applies to: Reolink NVRs with hardware H3MB02, H3MB06, H3MB16, H3MB17, H3MB13, and H2MB11
Here is a video for your reference:
Method 1. Reset the Password via Reolink Software
If you can still connect to the NVR on your phone or PC, you can refer to How to Restore Reolink Products to reset your NVR's password via Reolink App/Client.
Method 2. Reset the Password by Pressing the Reset Button
Step 1. Reboot your device and make sure you can see the live view on the monitor screen.
Note: Please stay on the live view page throughout the whole process. Please make sure the NVR system is on the live view page instead of the logging page while pressing the button.
Click the USB mouse and make sure all icons are hidden and the NVR is in live view on the monitor.
Step 2. Remove the outer casing of the NVR using the screwdriver.
Step 3. Press the Reset button for 10 seconds until you hear the buzzing “bee”.
The Reset button of WiFi NVR:
The Reset button of 8-Channel NVR:
The Reset button of 16-Channel NVR:
Step 4. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.
Done! You've successfully reset the NVR's password. After resetting, you need to initially set up the NVR. Refer to How to Initially Set up Reolink PoE NVR via Monitor to finish the setup.
Related Articles
Can I Remotely Reset My Camera/NVR?
How to Hard Reset Device by Pressing the Reset Button
Troubleshooting Guide: Reolink Reset Button Not Working
Troubleshooting Guide: Reolink NVR Connection Issue Collection
If you have any questions, click “Submit a request” below to contact the Reolink Support Team.