Applies to: Reolink PoE NVR & WiFi NVR.
If you forgot your NVR password, you may refer to the following two methods to reset your password.
Method 1. Reset the Password by Pressing the Reset Button
Step 1. Reboot your device and make sure you can see the live-view on the monitor screen.
Note: Please stay on live view page through the whole process. Please make sure the nvr system on live view page instead of the logging page while pressing the button
Press the usb mouse and make sure all icons hidden and nvr in live view on the monitor.
Step 2. Remove the outer casing of the NVR using the screwdriver.
Step 3. Press the Reset button for 10 seconds until you hear the buzzing “bee”.
The Reset button of WiFi NVR:
The Reset button of 8-Channel NVR:
The Reset button of 16-Channel NVR:
Step 4. After the Setup Wizard pops out, create a new password and follow the Setup Wizard to complete the setup.
Method 2. Reset the Password via Super Password
If method 1 doesn't work, you may Use Super Password to Reset the Admin Password on Reolink NVR.