Applies to: Reolink PoE NVR & WiFi NVR.
If you forgot your NVR password, you can refer to the following two methods to reset your password.
Method 1: Reset the Password by Pressing the Reset Button
Step 1: Reboot your device and make sure you can see the live video on the monitor screen.
Note: You must stay on live view interface, rather than opening the menu or wizard before you go to step 2.
Step 2: Remove the outer casing of the NVR using the screwdriver.
Step 3: Press the Reset button for 10 seconds until you hear the buzzing “bee”.
The Reset button of WiFi NVR:
The Reset button of 8-Channel NVR:
The Reset button of 16-Channel NVR:
Step 4: The Setup Wizard window will pop out. Please create the new password for logging in, and follow the steps to finish the Setup Wizard.
Method 2: Reset the Password via Super Password
If method 1 can’t help you reset your NVR password, see Use Super Password to Reset the Admin Password on Reolink NVR
Note: This method just applies to Reolink PoE NVR.
If you have any problems, please contact support.