Reolink handles all orders within 24 hours. You will get the tracking number from our forwarders within 72 working hours (except on holidays and weekends).

If you fail to receive an email notification of shipping within 72 working hours, please check whether the email has been sent to your spam box. You may also directly contact Support for the tracking number or the latest logistics information.

Send an email with a brief title, such as "Not Received Tracking Information of My Order#"

Reolink is committed to providing the best shopping experience and seamless service to our customers.