The customs fee of Reolink products varies depending on the declared value and the country the product is shipped to. Orders shipped from the local warehouses of the country will not generate any extra customs fee. 

Shipping Area Shipping To Shipping From Estimated Delivery Time
North America the United States the United States 3-6 Business Days
Canada Canada
Mexico the United States 7-12 Business Days

Germany Germany

2-4 Business Days
Belgium, Denmark, Luxembourg, Poland, the Netherlands 3-6 Business Days
Austria, Czech, France, Hungary, Slovakia, Slovenia, Sweden, Switzerland 4-7 Business Days
Croatia, Estonia, Italy, Latvia, Lithuania, Portugal, Romania, Spain 5-8 Business Days
Finland, Ireland, Norway 6-9 Business Days
Bulgaria, Greece, Malta 7-10 Business Days
the United Kingdom the United Kingdom 3-5 Business Days
Asia Pacific Australia Australia 2-5 Business Days
New Zealand Hong Kong 7-12 Business Days
Taiwan Hong Kong 4-6 Business Days
Japan, South Korea, Singapore, Malaysia, Vietnam, Indonesia, Thailand, Philippines Hong Kong 7-12 Business Days
the Middle East United Arab Emirates Hong Kong 7-12 Business Days
Saudi Arabia Hong Kong 15-20 Business Days
Africa South Africa Hong Kong 15-20 Business Days
  • For products NOT shipped from the local warehouses (the recipient's address and the shipping warehouse are not in the same area or not in the same country) and without any customs fees declaration, we do NOT be held responsible for any duties, taxes (including VAT) and brokerage fees (if need be). These charges are recipient’s responsibility.

  • And for orders shipped to EU countries and the United Kingdom (EXCEPT several remote areas), we are responsible for customs duties. To check more details, go and visit:

We usually declare a lower value to help customers alleviate customs tax. If you have any special request about the declare value, please add a note when placing your order.