Reolink accepts order details change within 24 hours from the order date. Please follow below steps to change:
1. Apply order change
Send an email to email@example.com with below information:
Change details: model A change to model B
Compared model A, if model B is:
1) The same price: we will change directly
2) Higher price: you may need to pay the price difference to reolink paypal account and only when the payment arrives can we change and process your order.
3) Lower price: we will change directly and refund the price difference based on your original order
2. Wait for order shipment
If your order change process is completed, we will start to process your order shipment within 48 work hours.