Reolink accepts order cancellation within 24 hours from the placement of the order. Please follow the steps below to cancel your order.
Step 1: Apply order cancellation
Send an email to firstname.lastname@example.org with below information:
- Order ID
- Brief Reason
Step 2: Wait for your refund
Reolink customer supports will refund to your PayPal account according to the order within 24 working hours.
Note: If your order has been shipped out, the application of order cancellation might be rejected.