Reolink accepts order cancellation before the order is shipped out. Please contact us within one working day after you place your order.

Please contact Support with a brief title (such as Cancel My Order#) and below information:


  • Order ID:

  • Brief Reason:


Note: Usually, all orders will be handled by the system within 24 hours and the packages will be sent out to our forwarders within 48 working hours. Once there is a tracking number, we’re afraid that we cannot help cancel the order because the package has left our warehouse and been picked up by the carrier.