Reolink accepts order cancellation before the order is shipped out. Please contact us within one working day after you place your order.
Please send an email with a brief title (such as Cancel My Order#) to firstname.lastname@example.org with below information:
Note: Usually, all orders will be handled by the system within 24 hours and the packages will be sent out to our forwarders within 48 working hours. Once there is a tracking number, we’re afraid that we cannot help cancel the order because the package has left our warehouse and been picked up by the carrier.