Learn how to change the camera order and remove devices from your Reolink Home Hub. This guide provides step-by-step instructions to customize your camera preview layout and manage connected devices, enhancing your surveillance efficiency.

Applies to: Reolink Home Hub Pro, Reolink Home Hub.

Here are the specific instructions for adjusting the camera order and removing a camera from the home hub, divided into three parts:

1. Access Home Hub Settings

2. Customize Device Display Sequence

3. Remove a Device from the Reolink Home Hub

1. Access Home Hub Settings

To begin with, launch the Reolink app and tapenter hub settings iconnavigate to the Home Hub’s settings. Within the Devices section, locate and tap on the Edit button to enter edit mode.

home hub live viewhome hub for adjust camera order

 

2. Customize Device Display Sequence

  • Change Reolink Camera Order: Intuitively organize your surveillance layout by tapping and dragging the cameras' adjust camera order on home hub icons to your preferred sequence. The display follows a pattern progressing from left to right and then top to bottom. As illustrated below, the Argus 4 Pro is succeeded by the E1 Pro, and finally the Reolink Video Doorbell WiFi-W. Upon satisfaction, confirm your changes by tapping Done.
  • Note: These customizations are specific to the smartphone you are currently using, ensuring a personalized viewing experience without affecting the configurations of other users.

3. Remove a Device from the Reolink Home Hub

The table below summarizes how the camera behaves after being removed from the Hub, depending on whether it is connected to the Hub’s network or the router’s network, along with important notes.

Connection Type Behavior After Removal from Hub Instructions
Camera connected to the router’s network (Reolink App) After removal, there are two options: standalone use or not using the camera. Follow the on-screen prompts to choose whether to use the camera in standalone mode or not.
Camera connected to the router’s network (Reolink Client) The camera can be directly deleted and re-added individually. Deleting and re-adding the camera straightforward in the Reolink Client.
Camera connected to the Hub’s network. When a camera is removed from the Hub, it will go offline as it will no longer be connected to network. To maintain access to the camera, connect the camera to the router’s network before removing it from the Hub.

Notes:

  1. Once a camera is added to the Hub, it can no longer be accessed independently.
  2. When the Reolink Home Hub firmware is version v3.3.0.352_240926 or newer, and the Reolink Home Hub Pro firmware is version v3.3.0.339_24080758 or newer, removing a camera from the Hub will revert it to the camera's original password set during the initial configuration. For versions prior to the above firmware, removing a camera from the Hub will result in the camera having an unseen, randomly generated password. In this case, customers will need to hard reset the camera to use it independently again.

Below, we have provided instructions categorized by software platform: Reolink App and Reolink Client. You can follow the relevant guide based on the software you are using.

Via Reolink App

Tap trash can icon icon of the camera you want to delete.

tap icon

Situation 1: Your camera is connected to the router's network.

If you want to use the camera in standalone mode, you can choose Standalone Use. Then you can still use the camera normally after completing the setup.

standalone create passworduse the camera normally

If you want to delete the camera and do not need to use it, you can choose Not Use.

not use

 

Situation 2: Your camera is connected to the Home Hub's network.

When you tap trash can icon.png to delete the camera, your interface will appear as shown in the image below. If you tap Delete directly, your camera will go offline after the deletion.

delete camera

If you want to use the camera in standalone mode. You can access the camera Wi-Fi settings > tap Switch to another network to change the camera's Wi-Fi first. Then proceed with the deletion. The following steps will be the same as in Situation 1.

access the setting page change wifi

switch to another network

Via Reolink Client

Hover your mouse over the camera you want to delete, right-click, and select Delete.

delete camera client.png

If the camera is connected to the Hub's Wi-Fi, removing the camera from the Hub will cause it to go offline. To prevent this, you can first go to the Wi-Fi network settings and connect the camera to the router’s Wi-Fi network. This way, when the camera is unlinked from the Hub, it will still have an active network connection. You can then access the camera individually using the camera’s UID and the original password set during the initial configuration.

change wifi.png

choose wifi.png

Smartly rearranging and managing your cameras within the Reolink Home Hub not only enhances your monitoring efficiency but also personalizes your smart security experience. With these concise steps on changing camera order/removing devices from Reolink Home Hub, you can now enjoy an adaptable and user-centric surveillance setup.
Should you require further assistance or encounter any difficulties, the Reolink support team is ready to assist you.