This support article guides you through the process of changing your camera's Wi-Fi frequency band preference using a web browser. Follow the steps below to change Wi-Fi to 5GHz/2.4GHz.
Applies to: TrackMix WiFi, Duo Floodlight WiFi, E1 Zoom (hardware version IPC_566), E1 Outdoor Pro, E Series E560, RLC-523WA, RLC-811WA, W430
Before changing your Wi-Fi frequency band via web browser:
Please ensure that your camera firmware is up to date and that you log in to your camera's web interface. You can check for the latest firmware version at Reolink Download Center.
Step-by-step guide for changing your camera's Wi-Fi frequency band:
1. Click on in the top-right corner to access “Settings”, navigate to the "Network" and click on the
of "Wi-Fi" section to enter the Wi-Fi settings page.
2. Locate the "Wi-Fi Band Preference" option, where you'll find three choices: "Auto," "Only 5GHz," and "Only 2.4GHz." If your router supports dual-band Wi-Fi, select the appropriate frequency band according to your preferences:
"Auto": Allow the camera to automatically select a Wi-Fi frequency channel for connection.
"Only 5GHz": Change Wi-Fi to 5GHz frequency band.
"Only 2.4GHz": Change Wi-Fi to 2.4GHz frequency band.
By following these simple steps, you can easily adjust your camera's Wi-Fi frequency band preference to suit your network setup and optimize performance.