Discover how adjusting WiFi band preferences via the Reolink App can optimize your camera's network performance. You can seamlessly switch between 5GHz and 2.4GHz WiFi frequency bands for optimal connectivity.
Applies to: TrackMix WiFi, Duo Floodlight WiFi, E1 Zoom (hardware version IPC_566), E1 Pro (hardware version IPC_566), E1 Outdoor Pro, RLC-523WA, RLC-811WA
Step 1. Ensure Compatibility Before Setting WiFi Frequency Band
Ensure that you are using the latest version of Reolink App, and that you have got the latest firmware version for your camera (you can check if your camera is using the latest firmware via Reolink Download Center).
Step 2. Accessing Camera WiFi Settings
Enter your Reolink App and click to enter the camera's “Settings” , and then click “Wi-Fi”.
Step 3. Customize WiFi Frequency Band for Your Camera
Click to enter “Wi-Fi Band Preference”, there are 3 options: "Auto", "Only 5GHz", "Only 2.4GHz". If your router has dual-band Wi-Fi, you can choose the appropriate frequency band according to your needs.
Auto: The camera automatically selects a WiFi frequency band for connection.
Only 5GHz: Change WiFi to 5GHz.
Only 2.4GHz: Change WiFi to 2.4GHz