Frequency bands refer to the ranges of radio wave frequencies used to transmit data in the wireless spectrum. Technically, the higher the frequency, the faster the data transmission and the shorter the signal range. WiFi frequency bands are the frequencies within the wireless spectrum designated to carry WiFi. There are two commonly used frequency bands: 2.4 GHz and 5 GHz.
WiFi frequency bands can further be broken down into WiFi channels. A WiFi channel is a medium through which our wireless networks can send and receive data. For routers made in countries such as the U.S., the 2.4 GHz band has 11 channels and the 5 GHz band has 45 channels. You can check the list of WiFi channels if you are interested in it.
For Reolink WiFi cameras and battery-powered WiFi cameras, some of them could be connected to 2.4G WiFi only, while the others supported a dual-band WiFi connection. Here is a table of the supported WiFi frequency bands, and the commonly used WiFi channels of our cameras.
| Camera models | Supported WiFi Frequency Bands | Commonly used WiFi Channels |
| Argus Pro, Argus 2, Argus Eco, Argus 2E, Argus 3 2K, Argus PT 2K, E1, Lumus (IPC_325C7) | 2.4GHz ONLY | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 |
|
Argus 3 Pro, Argus PT(5/2.4GHz), Reolink Altas PT, Reolink Altas PT Ultra, E1 Pro, E1 Zoom, E1 Outdoor, Lumus (IPC_NT1NO24MP), Lumus Pro, RLC series WiFi cameras, Reolink Duo WiFi, Duo 2 WiFi, Duo Floodlight WiFi, TrackMix WiFi, Doorbell WiFi, Doorbell Battery, |
2.4/5GHz |
2.4G: 1-13 5G: 36, 40, 44, 48, 52, 56, 60, 64, 149, 153, 157, 161, 165 |
Note: The actually supported Wifi channel varies according to different countries or regions. For example, the 2.4GHz has 1-11 channels in the U.S. Please check out the list of WiFi channels.
If you have trouble connecting your camera to the WiFi, please check if you have connected to the WiFi of the supported frequency band.
You can also check out how to find the best WiFi channel and how to change the WiFi channel on your router.