This article introduces the differences between hard reset and software restore.
Applies to: All Reolink cameras and NVRs
Restore is an operation on Reolink App/Client that can be done remotely even when you are not next to your Reolink device.
Hard reset means pressing the reset button on the device body. It can only be done when you have physical access to the device.
Though these two operations serve a similar purpose to bring the Reolink device back to its default settings, there are certain differences between them.
| Restore | Hard reset when powered up | Hard reset before powering up | |
| Battery-powered cameras, E series, and Reolink Lumus | Set all settings (except Time Zone, DST, and Wi-Fi) to default | Set all the settings to default | / |
| RLC series WiFi cameras | Set all settings (except Time Zone, DST, and Wi-Fi) settings to default | Set all settings (except Time Zone, DST, and Wi-Fi) settings to default | Set all settings to default |
| PoE cameras |
Set all settings (except Time Zone, and DST) to default |
Set all settings (except Time Zone, and DST) to default |
Set all settings to default |
| NVRs (new UI) | Set all settings to default | Set all settings to default | / |
| NVRs (old UI) | Set all settings to default | Set output resolution and login password to default | / |
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