In this section, we will show you how to set up a non-detection zone for your camera. Please check out the links for further information.

Applies to: Argus 2E (3MP), Argus Eco (3MP), Argus Eco Pro, Argus Eco Ultra, Argus 3 Pro, Argus 3 (2K), Argus 3 Ultra, Argus 3E, Argus PT (2K), Argus PT Lite, Argus PT Ultra, Argus Track, Argus 4, Argus 4 Pro, Reolink Go Plus, Reolink Go PT Plus, Reolink Go Ultra, Reolink Go PT Ultra, Reolink Go Ranger PT, Reolink Duo (battery), Reolink Duo 4G, Reolink Duo 2 (battery), Reolink Duo 2 LTE, Keen Ranger PT, Reolink TrackMix (battery), Reolink TrackMix LTE, Reolink TrackMix LTE Plus, Reolink Altas PT Ultra.

Notes of Using Reolink Non-detection Zone

1. The alarm types are slightly different according to different camera models.

2. Motions in the area covered with GREY grids will not be detected.

3. Alarm Types

  • For alarm types like Person, you can use the pen to draw no-alarm zones, and use the eraser to modify the drawn zone.
  • Except for Reolink Atlas PT Ultra, for the Others alarm type, you can only add all detection zones or delete all detection zones. Because Others refers to things besides person and vehicle, which is PIR alarms. PIR sensors do not have a concept of specific zones.

  • Reolink Altas PT Ultra supports the partial zone painting feature for the Others alarm type, which is available exclusively in the iOS App version 4.50.

4. The three zones—person, vehicle, and others—are independent. If you completely cover the Others zone, it will still be possible to detect person and vehicle normally.

5. The types of non-detection areas vary by model. This corresponds to the types of alarm supported by the camera itself, which determine what kind of non-detection zones can be configured.

Set up Non-Detection Zone on Reolink App/Client

For some battery-powered cameras which support smart person, vehicle, and pet or animal detection, you may want to customize your detection zone so as to reduce false alarms. Check out the links below to learn how to set up a non-detection zone for your cameras on Reolink App/Client.

  • Via Reolink App

    Step 1. Launch Reolink App and log in to the camera, then go to Device Settings > Detection Alarm > Non-Detection Zone page.

    Detection alarm create a zone

    Step 2. You could tap correspondingly to set the Non-Detection Zone for person, vehicle, animal, others detection. 

    Select no-alarm areas within the monitoring range with the Pen. You also can use the Eraser to modify the setting. And then tap Save to save the settings.

    alarm types person type

    For Reolink Altas PT Ultra, it supports partial painting for Others alarm type. But when you paint the zone, it will only take effect if pre-recording or timer/continuous recording is activated.

    others partial paint

  • Via Reolink Client

    Step 1. Launch Reolink Client and log in to the camera, then go to Device Settings > Alarm Settings > Motion Detection.

    alarm settings

    Step 2. Go to Non-Detection Zone to customize the detection zone for different alarm types.

    non detection zone

    Step 3. Select the alarm types you want to set and create the zone. Please don't forget to click the Save button to save your settings.

    the alarm types