To help you navigate our frequently asked questions page you can click on the links below to quickly get the answer you need.

  • Do Reolink PoE Cameras Come with DC Power Adapter?

    No.

    DC Power adapter is not included in the box of PoE camera, except the RLC-423, RLC-423S, RLC-823A.  There is DC 12V 2A power adapter provided in the box for these 3 cameras.

    For Reolink RLC-423, RLC-423S, RLC-823A, the ratings of power adapter should be DC 12V 2A. For other Reolink PoE camera models, the ratings of power adapter should be DC 12V 2/1A. 

  • Can I Use a 3rd Party Adapter?

    Yes.

    For Reolink battery-powered cameras：

    Power adapter is not included in each package of the camera, so you need to purchase a 3rd party adapter. Be sure that the ratings of the power adapter of Reolink battery-powered cameras should be DC 5V 2A. 

    For Reolink POE cameras:

    Power adapter is not included in each package of the camera, but you can also purchase a 3rd party adapter. For Reolink RLC-423, RLC-423S, RLC-823A, the ratings of power adapter should be DC 12V 2A. For other Reolink PoE camera models, the ratings of power adapter should be DC 12V 2/1A. 

    For Reolink WiFi cameras (battery-powered cameras not included):

    Power adapter is included in each package of the camera. Here is a picture to show you what a DC adapter may look like. You can also purchase a 3rd party adapter with the ratings of DC 12V 1A. 

    power_adapter.png

    For Reolink NVRs:

    Power adapter is included in each package of the NVR, but you can also purchase a 3rd party adapter. Be sure that the ratings of the power adapter of Reolink POE NVRs (16 channel) should be DC 48V 2.5A and  Reolink POE NVRs (8 channel) should be DC 48V 2A, the ratings of the power adapter of Reolink WiFi NVRs should be DC 12V 2A.