If you have ordered the Reolink TrackMix PoE or if you are interested in this camera model, and want to get some basic information about this product before putting it in use or placing the order, you may refer to the below introduction.
This article includes the following 4 parts which will help you quickly understand the use and working principles of the camera:
Unboxing for Reolink TrackMix WiFi
Here is what is included in the box:
Product Overview
You may find detailed information about the structure and components of the camera here.
- Infrared LED
- Lens
- Mic
- Daylight Sensor
- Spotlight
- Micro SD Card Slot
- Reset Button
Installation
Install the Camera
Mount the camera to the wall
1. Drill holes in accordance with the mounting hole template.
2. Install the mount base with screws included in the package.
3. To adjust the camera direction, you may control the camera to pan and tilt via Reolink App or Client.
Mount the Camera to the Ceiling
1. Drill holes in accordance with the mounting hole template.
2. Install the mount base with screws included in the package.
3. To adjust the camera direction, you may control the camera to pan and tilt via Reolink App or
Client.
NOTE: Use the drywall anchors included in the package if needed.
Installation Tips
- Do not face the camera toward any light sources.
- Do not point the camera toward a glass window. Or, it may result in poor image quality
because of the window glare by infrared LEDs, ambient lights, or status lights. - Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may
result in poor image quality. To ensure the best image quality, the lighting condition for both the
camera and the captured object shall be the same. - To ensure better image quality, it’s recommended to clean the lens with a soft cloth from
time to time. - Make sure the power ports are not directly exposed to water or moisture and not blocked
by dirt or other elements. - With IP waterproof ratings, the camera can work properly under conditions like rain and
snow. However, it doesn't mean the camera can work underwater. - Do not install the camera at places where rain and snow can hit the lens directly.
- The camera may work in extremely cold conditions as low as -25°C. Because when it is
powered on, the camera will produce heat. You may power on the camera indoors for a few
minutes before installing it outdoors. - Try to keep the left lens level with the right lens.
Micro SD Card Installation
Please refer to the below steps to install the SD card on your camera.
Step 1. Use a screwdriver to unscrew the cover from the camera.
Step 2. Insert a micro SD card, please use your fingernail (or use the provided reset needle) to push the micro SD card in until you feel it is locked, and you will hear a click sound and the micro SD card will not pop out if the camera is inserted in properly.
Initial Setup
To set up the camera, you need to switch on the camera and then finish the initial setup via both Reolink App and the Client.
-
On Reolink App
Step 1. Tap the icon
in the top right corner.
For more detailed instructions, you may refer to this article: How to Initially Set up Reolink PoE Cameras via Reolink AppStep 2. Scan the QR code on the back of the camera. You may tap Light to enable a flashlight when setting up the camera in a dark environment.
Step 3. Create a login password for your camera. Then click Next.
Step 4. Name your camera. Then click Next.
Step 5. Initialization finished! You can start live viewing now.
-
On Reolink Client
Step 1. Launch the Reolink Client and click the"+"icon.
For more detailed instructions, you may refer to this article: How to Initially Set up Reolink PoE Cameras via Reolink Client (New Client)Step 2. Find the uninitialized camera by scanning in LAN, and then click the "+" button. You can hit the refresh button if your camera does not show up immediately.
Step 3. Create a password for your camera, and click Next.
Step 4. Name your camera and click Finish.