The chime is the indoor component of your doorbell system that sounds whenever the doorbell button is pressed, alerting you to visitors. This guide will assist you in setting up your Reolink Chime (V1 & V2) for optimal performance and seamless integration with your doorbell.
Applies to: Reolink Video Doorbell PoE, D340P, Reolink Video Doorbell WiFi, D340W, Reolink Video Doorbell (Battery), D340B.
Table of Contents
1. Important Notice about Reolink Doorbell and Chime Compatibility
2. Identifying Your Reolink Chime Version
3. Understanding the Reolink Chime Buttons
4. Software-Based Configuration for Reolink Chime V2
5. Resetting Your Reolink Chime
1. Important Notice about Reolink Doorbell and Chime Compatibility
Reolink Doorbell comes in three versions (V1, V2, and V3), while Reolink Chime is available in two versions (V1 and V2), each offering distinct functionalities. Please note the key compatibility points between Reolink Doorbells and Chimes:
1. Version Compatibility:
- Video Doorbell PoE/WiFi (plug-in): The V1 doorbell is compatible only with the V1 Chime, whereas V2 and V3 Doorbells are compatible with V2 Chime. These combinations are not interchangeable.
- Reolink Video Doorbell (Battery): Compatible only with the V2 Chime.
2. Doorbell Connection Restriction: V1 Doorbells support connection to a single Chime, whereas V2 and V3 models and Battery Doorbell can pair with multiple Chimes, up to a maximum of five.
3. Chime Connection Restriction: Each Chime can only be paired with one doorbell at a time, meaning multiple doorbells cannot share the same chime.
4. Exclusive Compatibility:
- Reolink Chimes can only be used with Reolink Video Doorbell cameras, and vice versa.
- However, the Battery Doorbell model supports additional wired chimes as specified in Reolink Doorbell Battery Compatible Wired Chime Types.
5. Pre-Paired Sets: Doorbells that come with a Chime are pre-paired at the factory. If you purchase a Reolink Chime separately, you will need to perform the pairing process yourself by following the instructions provided. Note that Reolink Video Doorbell (Battery) does not come with a Reolink Chime, which needs to be purchased separately.
2. Identifying Your Reolink Chime Version
To determine your Chime's version, examine the hardware label on the device. Take the picture below as an example,
- A labeled V2 indicates the second version.
- If no version is indicated, it is a V1 Chime.
This information is critical for ensuring proper setup and configuration.
3. Understanding the Reolink Chime Buttons
Each side button on the Reolink Chime serves a distinct function:
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Settings Button for Pairing:
- The first button symbolized by a Gear icon.
- Used for pairing the Chime with the doorbell camera.
Note: The doorbell and chime are pre-paired by default; after initial setup, just plug in the chime and it's ready to use. For re-pairing, refer to How to Pair Reolink Doorbell with Chime (Doorbell PoE/WiFi) & How to Connect Reolink Video Doorbell (Battery) to a Chime.
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Audio Button for Ringtone Selection:
- The second button symbolized by a Musical Note Icon.
- It allows users to cycle through ten different preloaded ringtones. Each press changes the selected ringtone, enabling you to choose one that best suits your preferences.
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Volume Button for Volume Adjustment & Resetting:
- The third one symbolized by a Speaker icon.
- It allows users to adjust the chime's volume across five levels: Mute, Low, Moderate, Loud, and Very Loud.
- Pressing it cycles through these levels. Pressing the button will increase the volume level sequentially until it reaches "Very Loud." Continuing to press the button will then decrease the volume back down to "Mute."
- When the volume is set to "Low" or "Very Loud," the chime emits two beeps as confirmation. If the volume is set to "Mute," only an LED flash will indicate the setting.
Note: The Volume Button can also reset the Chime. Refer to How to Reset Reolink Chime for details.
4. Software-Based Configuration for Reolink Chime V2
The V2 model offers comprehensive control through various software interfaces. Users can adjust the volume, select from various ringtones, and even customize alerts for different events such as visitor detection, person detection, and motion detection. Additionally, a Silent feature (available via Reolink App) allows users to temporarily disable the Chime sound.
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Using Reolink App (Android & iOS)
Step 1: Navigate to Chime Settings
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- Open the Reolink App and find the device card of your doorbell.
- Enter "Device Settings" and navigate to Chime > Reolink Chime.
Step 2: Understand the Options under Chime Settings
- Test: Play the current sound setting.
- Light: Toggle the status light on/off.
- Sound: Adjust the volume and customize ringtones.
- Device Info: Rename your Chime for better identification
- Delete: If needed, use the "Delete" option to unpair the Chime.
Step 3: Customize Sound Settings
- Under the "Sound" menu, customize alert tones for different event types, such as Visitor, Person, Motion, Package, and Vehicle, allowing you to quickly identify the alert type.
Step 4: Silent Feature (New)
- Introduced in version 4.50.
- Enable the Silent feature to temporarily disable the chime sound with customizable duration.
Note: Remember to tap Save after making your changes.
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Using Reolink Client (Desktop)
Step 1: Navigate to Chime settings
- Launch the Reolink Client on your desktop computer.
- Navigate to camera's settings > Device > Chime
Step 2: Understand the Options under "Chime"
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Play Button: Click
to listen to the sound effect.
- Status LED: Toggle it on or off to control the Chime's status light.
- Sound: Adjust the volume and customize ringtones.
- Device Info: Rename your Chime for better identification
- Delete: If needed, use the "Delete" option to unpair the Chime.
Step 3: Customize Ringtones
- Under "Ringtone" menu, customize alert tones for different event types, such as Visitor, Person, and Motion, allowing you to quickly identify the alert type.
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Using Web Browser
Step 1: Navigate to Chime settings
- Log into your camera via a compatible web browser.
- Navigate to camera's settings > Device > Chime
Step 2: Understand the Options under "Chime"
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Play Button: Click
- Status LED: Toggle it on or off to control the Chime's status light.
- Sound: Adjust the volume and customize ringtones.
- Device Info: Rename your Chime for better identification
- Delete: If needed, use the "Delete" option to unpair the Chime.
Step 3: Customize Ringtones
- Under "Ringtone" menu, customize alert tones for different event types, such as Visitor, Person, and Motion, allowing you to quickly identify the alert type.
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Using Reolink NVR
Step 1: Navigate to Chime settings
- Log into your Reolink NVR system.
- Navigate to Camera > Chime > Settings
Step 2: Understand the Setting Options
- Light: Toggle it on or off to control the Chime's status light.
- Volume: Adjust the volume.
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Play Button: Click
to listen to the sound effect.
- Ringtone: Customize alert tones for different event types, such as Visitor, Person, and Motion, allowing you to quickly identify the alert type.
- Device Name: Rename your Chime for better identification
- Delete: If needed, use the "Delete" option to unpair the Chime.
5. Resetting Your Reolink Chime
Resetting the Chime erases all configurations, returning the device to its factory default state. After resetting, you must pair the Chime with your doorbell again. Follow the detailed reset guide provided in How to Reset Reolink Chime.
This guide aims to provide comprehensive support to set up Chime. Should you encounter any issues or have further questions, please contact Reolink support for assistance.