If the freezing issue occurs when live viewing in clear mode on your Reolink Client, solve this problem by following the guides below to enable hardware decoding via Reolink Client. And disable hardware decoding if the Reolink Client turns to a black screen.

Applies to: All Reolink cameras and NVRs

Launch Reolink Client and go to the Client Settings > System Settings page, then click the button next to Hardware Decoding First to enable (turn it blue) or disable it.

click the client settings

Hardware Decoding