Rich notifications are notifications that come with on-scene snapshots, which allows you to better know what is going on. Keep on reading to know more about rich notification and how to enable or disable this feature. This article includes 3 parts as listed below:

  1. What is Rich Notification
  2. How to Enable Rich Notification 
  3. How to Disable Rich Notification 

1. What is Rich Notification

Rich notifications allow you to know what happened at a glimpse by getting push notifications with snapshots, instead of mere words. Be smartly alerted and take quicker responses with Reolink cameras. Currently, only the following camera models support the Rich Notification feature:

  • Reolink Video Doorbell Series: Reolink Video Doorbell WiFi (Black & White Version), Reolink Video Doorbell (Battery), D340W (Black & White Version), D340B.
  • Reolink 4G Cameras Series: Reolink KEEN Ranger PT, Reolink Go Ranger PT.

2. How to Enable Rich Notification 

Preparation: Please update the Reolink App to version 4.52.

Step 1: Go to the camera Settings and find the Push Notification option.

doorbell push notification

Step 2: Enable Push Notification > Rich Notification. If you are not logged into your Reolink account, the app will prompt you to log in first. Then, tap Subscribe to the cloud plan.

enable rich notificationlogin reolink accountsubscribe

Step 3: The available plans for your camera will be displayed. Choose one plan to subscribe to.

A. For Video Doorbell series cameras, you have the option to subscribe to a Rich Notification Plan for free, which allows up to 25 images per day. If the limit is reached, you will receive a push notification without an image. If you want unlimited push notifications with an image, you can opt for a paid plan.

B. For other cameras that support push notifications with image, you can choose to subscribe to a paid plan.

cloud plan

Step 4: After subscribing to the plan, make sure your push schedule and detection type settings meet your needs. Once camera detects an alarm, the camera will send push notifications with images to your phone.

rich notification

3. How to Turn off Rich Notification

If you want to disable the rich push notification, please log in to your camera on the Reolink App, go to Device Settings > Push Notifications, and Disable the Rich Notification. Then it will send normal push notifications without the image.

disable rich

In conclusion, rich notifications enhance your experience by providing instant snapshots, allowing you to quickly assess situations. Enable or disable this feature based on your needs for smarter alerts with Reolink cameras.