Here is some Q&A about RLC-811A which is frequently asked by customers. You can check whether your question is covered below or not.

If you still have some unanswered questions, please feel free to contact us.

  • How does PoE work?

    Power over Ethernet (POE) is a technology that lets network cables carry electrical power.
    For example, a digital security camera normally requires two connections to be made when it is installed:
    A network connection, in order to be able to communicate with video recording and display equipment.
    A power connection delivers the electrical power the camera needs to operate.
    However, if the camera is POE-enabled, only the network connection needs to be made, as it will receive its electrical power from this cable as well.
    For more details, you may have a look at: How does POE work

  • How can I power up the camera?

    There are two methods:
    1. Via an Ethernet cable, connect the camera to a PoE NVR, PoE injector, PoE switch, or directly to a router with a PoE port, for both power supply and video signal transmission.
    Note: Please make sure that the PoE injector/switch is 802.3 af compliant (48V) and supports active mode.
    2. Via a DC 12V 1A power adapter (purchased separately), connect the camera to power outlet for power supply only.

  • What Ethernet cable do I need?

    The camera supports T-568B connectors and 8-PIN Ethernet cables of CAT5 or higher.

  • Where are the recordings stored? Is NVR a must?

    The camera can work without an NVR.
    1. When it works without an NVR, the recordings can be saved to the Micro SD card (purchased separately).
    2. When it works with an NVR, the recordings can be saved to the NVR. 
    Note: For best compatibility, do not use the camera with third-party NVRs.
  • What kind of Micro SD card can I use?

    This camera supports up to 256GB Micro SD cards with FAT32 format and Class 10 read & write speed.

  • Does this camera support Cloud recording?

    No. RLC-811A does not support Cloud storage.
    For more details, please refer to Which Models/Countries or Regions Support the Cloud Service?

  • Can I turn off the spotlights?

    Yes, you can turn off the spotlights manually.
    By default, the camera's spotlights are motion activated: it will turn on automatically when a person or vehicle is detected. You can turn them off or adjust the brightness to your liking.
    Please note that with the spotlights on you can enjoy clear color night vision, but if the spotlights are turned off, you will only see black and white images at night.

For more FAQs about the camera, please check: FAQs-RLC-811A